Shipping Policy

You will receive an order confirmation email after your order has been placed. This order confirmation email ensures that we have received your order information and have pre-authorized your credit card for your purchase. When we receive your order, we reach out directly to our suppliers to confirm your product is in stock and ready for immediate shipment. If your order is backordered, sold out, or no longer available, we will void the pre-authorization on your credit card and and reach out to you via email to provide the timing and availability of your original product. We can also recommend a similar product if your first selection is no longer available. If your ordered item(s) are available for immediate shipment (within 5 business days), we will process the charge on your credit card and submit the order for immediate shipment.

As soon as we confirm your order is in stock and ready to ship, we will process your credit card and your order will ship within 5 business days from your order. Within 24 hours of your order leaving the warehouse, we will send you tracking information to the email address you provided during check out. If for some reason you do not receive tracking information within 6 business days from your order, please email us at orders@homesafesusa.com and we will send you your tracking information.

Please note- Home Safes USA does not ship outside of the lower 48 United States at this time. If you have any questions, please email us at orders@homesafesusa.com.

 

Our standard "curbside" delivery for safes is always completely free!

Products from some manufacturers, like HoldUp Displays, may incur a small charge for Shipping for orders under a specific threshold (currently under $150.00). Please refer to the specific product page for more details regarding potential shipping costs.

After your order is submitted, order processing usually takes 1-2 business days and your order usually takes between 5 and 7 business days to arrive curbside.

 

Home Safes USA does not offer or provide installation of any products. As a courtesy to our customers, we do maintain a list of national installers who may be able to assist with your product installation needs. Please note that while we are happy to offer these installers as suggestions, Home Safes USA does not endorse, guarantee, nor insure the workmanship or service provided by such suggestions.

Our shipping carriers are not able to deliver on dirt roads.

 

Some remote rural areas, islands, toll bridge access areas, ferry tolls, cul de sacs, etc. may be subject to additional charges since they are considered remote access locations.

 

If your house is in a remote access location and has special delivery needs like requiring a specific type of truck, you will need to notify us when the purchase is made.

 

If additional charges apply you, the customer will be notified before shipping for approval.

 

For remote Access locations please email us at orders@homesafesusa.com so we can provide you with a remote access location quote.